![]() ![]() ![]() ![]() For more information, see what else do I need to know? The ITMS has to create the shared mailbox and add you to the group of users before you can use it. ![]() You can also use the shared mailbox as a shared team calendar. Why use shared mailboxes? They make it easy for a specific group o f people to monitor and send email from a public email alias, like or When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared mailbox, not from the individual user. If you have full access permission to a shared mailbox that appears in the address book, you can use Outlook Web App or a desktop version of Outlook (for example, Outlook 2013), to open that mailbox. ![]()
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